GDPR Compliance

The app used for assuring the GDPR/CCPA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy & Terms of Service

Data Rectification

You can use the link below to update your account data if it is not accurate.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

FAQs

Do you offer a step stool?

Yes, we do offer a step stool in the suite.

What should I wear? 

Comfortable, loose-fitting clothing is recommended.

Will I have to undress? 

It depends on the service, but you will need to expose any areas of the body that you intend to have waxed.

I have light sensitivity; can the lights be adjusted? 

Some locations do have the ability to dim the lights, but others do not. Please confirm when making your reservation.

Am I allowed to bring headphones or ear buds to my reservation? 

Yes.

I use a personal assistant. Am I permitted to bring them to my reservation? 

Yes.

I need pictorial direction. Is this possible? 

Yes, we have wax pattern booklets that detail each step of the service.

Can I receive any services from my wheelchair/scooter?

Depending on the area of the body that you intend to have waxed, you may be able to receive services in your wheelchair/ scooter. Please confirm when making your reservation.

Can I bring my service or guide dog? 

Yes, you may bring a service or guide dog to your reservation, subject to compliance with applicable laws and regulations. Please contact the location prior to your reservation to make them aware.

How can I request accessibility-related assistance or accommodations? 

When booking a reservation online, there is a designated field in which you may include notes regarding requests for accessibility-related assistance or accommodations.  For specific questions regarding accessibility-related assistance or accommodations, please contact the location that you intend to visit.